Welcome to Advanced Property Reporting 

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We offer a cloud-based platform tailored for the property sector, enabling users to generate comprehensive reports directly from their desktop, smartphone, or tablet. We hope everyone that uses our service has an enjoyable experience.

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The terms in this agreement have been set out to outline our responsibilities as a service provider and your responsibilities as a customer. You are not permitted to utilise our services unless you accept these terms.

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In these terms, ‘you’ or ‘your’ refer to both the individual and, where applicable, any entity that the individual is authorised to represent (such as an employer). Conversely, the terms ‘we’, ‘us’, or ‘our’ refer to Advanced Property Reporting Ltd (APR), a company incorporated in England and Wales with registration number 15251754.

 

For any inquiries or questions regarding these terms or to reach out to us, please contact us at info@advancedpropertyreporting.com.

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1. Engagement and Term

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These terms are effective from the moment you create an account on our platform or when you execute an order form with us, and will remain in effect until your account is terminated in accordance with these terms or the provisions of an order form. We provide you and each authorised user with the right to utilise our services solely during this timeframe, which may be suspended or revoked as outlined in these terms.

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All users, including each authorized user, must be a minimum of 16 years of age to access the platform. If you are below 16 years old, it is required that your parent or legal guardian agrees to these terms on your behalf.

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We reserve the right to modify these terms at any time by giving you written notice. The revised terms will take effect on the date your commitment period is next renewed. If you do not accept the new terms, you must cancel your account. By continuing to use our platform and allowing your commitment period to renew, you consent to the updated terms.

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Upon closing your account, you will lose access to our services, including our platform, effective from the cancellation date. When utilising the platform on behalf of your employer or a business entity, you individually affirm and guarantee that you possess the authority to represent your employer or the business entity and to commit the entity and its personnel to these terms.

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By accessing or downloading our mobile application from (1) the Apple App Store, you consent to the usage rules outlined in the App Store Terms of Service; or (2) the Google Play Store, you accept the Terms and Conditions of Android, Google Inc., which include the Google Apps Terms of Service.

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You acknowledge and agree that we cannot be responsible for the content you create on the platform and you agree to use the services at your own risk.

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2. Our Services

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We offer the following services to you:

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• access to our desktop platform;

• access to our mobile applications;

• if applicable, technical support relating to the above

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You may access our platform via a web browser using a compatible device. Apple’s latest iPhones and iPads facilitate seamless application usage, while premium Android devices, including the Samsung Galaxy and Google Pixel, offer robust specifications for managing intricate tasks. These devices are known for their rapid performance, superior camera quality, and dependable user experience.

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The following iPhones and iPads are recommended for both smartphones and tablets:
Smart Phones: iPhone 14/15/16 and/or Pro/Max
Tablets: iPad Pro 12.9” / 11” / Air

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The following Android devices are recommended for both smartphones and tablets:
Samsung Galaxy S24/S23 and/or Plus/Ultra and Google Pixel 9/Pro

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You should ensure that any device you use to access the Services is compatible with the Platform and free from viruses.

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In instances where we need access to your computer systems to deliver our services, you consent to grant us such access while ensuring the safety of our employees and contractors is not compromised.

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3. Accounts

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You must register on the Platform and create an account to access and use our platform.

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It is required that you are a human. Accounts created by automated systems or ‘bots’ are prohibited. You must submit your legal full name, a valid email address, and any additional information requested to finalise the registration process.

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As long as you maintain an account with us, you consent to keeping your information current and ensuring that it is accurate and complete.

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You are accountable for maintaining the confidentiality of your account information, including your username and password, and you will be held responsible for all actions taken on your account, such as purchases made with your account details and any activities conducted by your authorised users. You agree to immediately notify us of any unauthorised use of your Account.

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We reserve the right to suspend your access to our services if we have reasonable grounds to believe that there has been any unauthorised access to or use of our services, including the unauthorised sharing of login credentials for our platform. In the event of such a suspension, we will notify you within a reasonable timeframe and will collaborate with you to address the issue. If the matter cannot be resolved, we may proceed to terminate your account, resulting in the cessation of your access to our services.

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4. Authorised Users

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If set out in your account, you may have the ability to invite several users to the platform, granting them access to utilise the platform under your account.

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Authorised users will be granted access to specific features of the platform and your account, and you have the ability to modify these permission settings within your account.

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It is imperative that every authorized user adheres to these terms. You hold responsibility and accountability for the actions or inactions of your authorised users.

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5. Platform Licence

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As long as you maintain an account, we provide you with the right to utilise our platform, which may be suspended or revoked in accordance with these terms. This right is non-transferable and cannot be assigned to any other individual.

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You are prohibited from: 

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• Altering, adapting, or tampering with the Services or the Platform, as well as from modifying any other website in a manner that would misleadingly suggest an affiliation with the Services, the Platform, us, or any of our other services.

• Accessing or utilising our platform in any manner that is unlawful, inappropriate, or violates any regulations, infringes upon the rights of individuals (such as intellectual property and privacy rights), or results in any civil or criminal liability.

• Disrupting or hindering the provision of our platform, as well as any individual’s access to or utilisation of our platform.

• Introducing any viruses or other forms of malicious software into our platform.

• Utilising any unauthorised or altered version of our platform, which includes, but is not limited to, the development of similar or competing software or the attempt to gain unauthorised access to our platform.

• Accessing any data or logging into any server or account for which you do not have explicit authorisation.

• Utilising our platform in any manner that includes service bureau operations, outsourcing, renting, reselling, sub-licensing, simultaneous use of a single user login, or time-sharing.

• Accessing or utilising our platform to transmit, publish, or communicate any material that is defamatory, offensive, abusive, indecent, threatening, harassing, or unsolicited.

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6. General use of Service

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Your engagement with the services and the platform is entirely at your own risk. The services and the platform are offered on an ‘as is’ and ‘as available’ basis.

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You acknowledge that we engage third-party vendors and partners to supply components of the essential hardware, networking, storage, and associated technology needed to operate the services.

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We reserve the right, but are not obligated, to remove content and accounts that we determine, at our sole discretion, to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, or otherwise objectionable, or that violate any party’s intellectual property rights or these terms.

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Any form of verbal, physical, written, or other abuse, including threats of abuse or retaliation against our customers, employees, members, or managers, will lead to the immediate termination of the account.

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You acknowledge that the technical processing and transmission of the Service, which includes your content, may occur in an unencrypted format and may involve (a) transfers across different networks; and (b) modifications to meet the technical specifications of the networks or devices being connected.

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We do not guarantee that (i) the services will fulfil your particular needs, (ii) the services will operate without interruption, be timely, secure, or free from errors, (iii) the outcomes derived from using the services will be precise or dependable, (iv) the quality of any products, services, information, or other materials acquired by you through the services will align with your expectations, and (v) any mistakes in the services will be rectified promptly.

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7. Availability, Disruption and Downtime

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Although we endeavour to ensure that our services are consistently accessible, we cannot guarantee their availability at all times. There may be interruptions in our services during specific intervals, such as due to planned or emergency maintenance.

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Our Services, including our platform, may depend on or interact with products or services offered by third parties, such as cloud hosting providers. To the fullest extent allowed by law, we shall not be held responsible for any disruptions or downtime that may arise from or be influenced by these third parties.

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We will endeavour to give you adequate notice, whenever feasible, regarding any interruptions to your access to our Services.

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8. Content and Intellectual Property and Data

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All content that you upload to the platform must adhere to copyright regulations. It is essential that you establish your own appropriate policies regarding the use of your data.

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The information and materials you have uploaded are retained as your property. However, by selecting to share your reports with designated individuals, you consent to permit others to view and disseminate your content, and we cannot be held liable for any further sharing of this content by others.

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We do not pre-screen content; however, we and our personnel reserve the right, though not the obligation, to refuse or remove any content accessible through the platform at our sole discretion.

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The design of the desktop dashboard and mobile application, along with the report templates and user interface of the service, is protected by copyright.

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You are prohibited from duplicating, copying, or reusing any design or visual element of the platform, documentation, and reports without obtaining explicit written consent from us.

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You retain full ownership of all data, information, personal data, or content that you and your authorised users upload to the platform.

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You recognize and consent that all Intellectual Property (IP) or content (including copyrights and trademarks) present on the platform, the platform itself (including its design and functionality) and other intellectual property shall always be owned by us or shall continue to be owned by us.

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We grant you permission to utilise our IP exclusively for your restricted commercial purposes. You are prohibited from exploiting our IP for any other reasons, nor may you permit, assist, or enable such usage by any third party.

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9. Termination

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To request to cancel the services click on the support button on the both the desktop and mobile platform and send a closure request.

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Your account will be disabled upon any cancellation or suspension in accordance with these terms, and a fee may be incurred if you decide to reactivate your account.

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It is your duty to download and secure all of your data before proceeding with cancellation.

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We reserve the right to terminate these terms, which will result in the loss of access to our services, including your account, if:

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• you do not pay the fees as they fall due;

• if you violate these terms and fail to rectify the violation within 14 days of our notification;

• you violate these Terms, and that violation cannot be rectified; or

• you encounter an insolvency situation, which may encompass bankruptcy, receivership, voluntary administration, liquidation, or participation in creditors’ schemes of arrangement.

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If we have reason to believe that you are violating these terms, we may temporarily suspend your access to the platform during our investigation of the alleged breach.

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Upon the conclusion or cessation of the services, we will retain your data (including copies) as mandated by legal or regulatory obligations (and in accordance with any data processing agreement established with you). Nevertheless, all your data will continue to be your property, and it can be supplied to you if requested.

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The cessation of the service shall not impact any rights or obligations that a party has established under these terms.